Previous incidents
Batch send service degradation
Resolved Mar 5, 2026 at 7:42am UTC
The incident has been resolved and services have resumed as per normal.
3 previous updates
Batch send service degradation
Resolved Feb 22, 2026 at 3:51am UTC
The incident has been resolved and services have resumed as per normal.
1 previous update
Batch send service degradation
Resolved Feb 18, 2026 at 1:22am UTC
The incident has been resolved and services have resumed as per normal.
1 previous update
Singtel service interruption
Resolved Feb 9, 2026 at 5:10am UTC
[Update, as of 13:10hrs]
We have detected an issue due to increased failures affecting Singtel recipients. Upon further investigation, we have confirmed that these are genuine failures related to specific recipients using Singtel services. The issue has since been resolved
We apologise for any alarm or inconvenience this may have caused.
1 previous update
Large Campaign on 2 January 2026
Resolved Jan 2, 2026 at 2:00pm UTC
The large campaign has concluded. Thank you for your patience.
1 previous update
Cloudflare service interruption
Resolved Dec 20, 2025 at 2:55pm UTC
Services have been restored and your campaigns should proceed sending as per normal. We apologise for the inconvenience.
2 previous updates
Singtel service interruption
Resolved Dec 15, 2025 at 5:59pm UTC
[Update, as of 01:29hrs]
We have detected an issue due to increased failures affecting Singtel recipients. Upon further investigation, we have confirmed that these are genuine failures related to specific recipients using Singtel services. The issue has since been resolved
We apologise for any alarm or inconvenience this may have caused.
1 previous update
Cloudflare service interruption
Resolved Dec 5, 2025 at 9:33am UTC
Services have been restored and your campaigns should proceed sending as per normal. We apologise for the inconvenience.
1 previous update