Previous incidents
Large campaign from 1-4 April 2025
Resolved Apr 4, 2025 at 2:22am UTC
The large campaign has concluded. Thank you for your patience.
1 previous update
Internal testing from 26-28 March 2025
Resolved Mar 28, 2025 at 10:01am UTC
Internal testing has been completed and sending is back to normal.
1 previous update
Single Send Service Degradation
Resolved Mar 16, 2025 at 6:54am UTC
The incident has been resolved and services have resumed as per normal.
1 previous update
Ongoing large campaign
Resolved Feb 26, 2025 at 1:00am UTC
The campaign has ended and services have resumed as per normal.
1 previous update
Starhub Service Disruption
Resolved Feb 23, 2025 at 1:27pm UTC
The incident has been resolved and services have resumed as per normal.
1 previous update
Singtel service interruption
Resolved Feb 16, 2025 at 6:37pm UTC
The incident has been resolved as of 2:13am and services have resumed as per normal.
1 previous update
Singtel service interruption
Resolved Feb 10, 2025 at 4:07pm UTC
The incident has been resolved and services have resumed as per normal. Thank you for your patience!
1 previous update
Single send downtime
Resolved Feb 1, 2025 at 2:05pm UTC
The incident has been resolved and services have resumed as per normal. Thank you for your patience!
1 previous update
Single send downtime
Resolved Jan 28, 2025 at 1:34am UTC
The incident has been resolved and services have resumed as per normal. Thank you for your patience!
1 previous update
Singtel service interruption
Resolved Jan 24, 2025 at 8:05am UTC
16:00hrs: Please be informed of a Singtel service interruption, where users may experience delays in receiving messages. We will update once normal service resumes.
1 previous update
Singtel service interruption
Resolved Jan 23, 2025 at 10:05am UTC
18:00hrs: Please be informed of a Singtel service interruption, where users may experience delays in receiving messages. We will update once normal service resumes.
1 previous update
Delay in receiving messages
Resolved Jan 3, 2025 at 5:18am UTC
Users may see some delays in receiving messages from some telcos